FAQ

Q: I would like to purchase hair for my upcoming appointment with Allure Beauty. Should I purchase hair in advance or on the day of my scheduled appointment?

A: We highly recommend that all customers booking with Allure Beauty place their hair orders at least 7 days prior to their appointment. This ensures that your hair arrives on time, allowing for a smooth and stress-free installation. 

Q: Can bundles be bleached and dyed?

A: Yes, our luxury bundles can be bleached and dyed. Since they are made from 100% virgin human hair, they can be customized to your desired color. However, we recommend consulting a professional stylist for the best results to maintain the quality and integrity of the hair.

Q: How long do Allure Beauty Luxury Extensions last?

A: With proper care and maintenance, our luxury extensions can last 3-5 years. Enjoy long-lasting beauty and style with minimal upkeep when you follow our recommended care instructions!

Q: How do I maintain my luxury bundles?

A: To keep your luxury bundles looking their best, follow these simple steps:

  1. Washing: Wash your hair with a sulfate-free shampoo every 1-2 weeks to prevent stripping moisture. Be gentle when washing to avoid tangling.
  2. Conditioning: Use a moisturizing conditioner, focusing on the ends of your bundles. Avoid applying conditioner to the roots.
  3. Limit Oil: Excessive use of oil can weigh down the hair and cause build-up. Apply oils sparingly and choose lightweight options.
  4. Drying: Air-dry your hair whenever possible. If using a blow dryer, choose a low heat setting to avoid heat damage.
  5. Styling: Always apply a heat protectant before using hot tools, and limit heat exposure to maintain the hair’s texture.

Shipping Policy:

At Allure B Collection, we strive to deliver your luxury hair as quickly as possible!

  • Processing Time: Please allow 1-2 business days for order processing.
  • Shipping Time: Once your order is processed, it will take an additional 3-5 business days for delivery.

You will receive a confirmation email with tracking details once your order has been shipped. Please ensure your shipping address is correct at checkout, as we are not responsible for lost or delayed packages due to incorrect information.

For any questions or assistance with your order, please contact our customer support team at support@allurebcollection.com

Returns / Exchanges: 

We take pride in providing high-quality luxury hair. Due to the nature of our products and for hygiene reasons, all sales are final. We do not offer returns, exchanges, or refunds.

If you receive a defective or incorrect item, please contact our customer service within 48 hours of delivery for assistance. We are committed to ensuring your satisfaction and will work to resolve any issues promptly.

Thank you for choosing Allure B Collection—your destination for luxury hair!